Additional services from MTS: how to disable, cost. How to independently disable all paid services and subscriptions from MTS

The MTS user has the opportunity to freely manage his tariff plan and change it as needed and financial capabilities. The services allow you to quickly find out the details, for example, in MTS tariffs how to disable the service, and optimize your service package, including changing the tariff plan.

Disable in MTS personal account paid services it is possible with the virtual support of an Internet assistant, which makes the entire selection of services so that there is no need to visit all sections of the service.

Management of MTS services, how to find out which services are connected?

With the increase in the number of services and services, MTS faced the need to improve the quality of customer service. This has been implemented different ways to provide service by number with high-quality support and its convenient form for users using different shapes service. The telecommunications operator offers several ways to access the section of personal services.

Features of connecting and disconnecting MTS services

Disable options that are unnecessary in the phone using:

Appearance home page MTS personal account

and use the "Internet Assistant" to search for connected services (paid and free).

List of connected services in the MTS personal account

You can also order payment details and disable all unwanted paid options. The same can be done using the MTS Online mobile application, also by activating the "Internet Assistant" function.

Technical support

Call technical support with mobile phone free to number 0890✆ and find out the details of the tariff plan and connected services.

Call to those. support of MTS

Using sms and ussd commands

Go to the help section on the MTS portal (* 111 # ✆) and use the instructions for connecting / disconnecting services using SMS and short ussd commands. Please note that ussd disconnect commands can be sent to unconnected services, in which case the system will inform you that the option is not connected.

Commands (ussd codes) for disconnecting paid services and MTS subscriptions

You can change the list of paid and free services independently available to each user if you use your MTS Personal Account. To avoid unnecessary costs, it is possible to disable services and applications that the subscriber received as a result of subscriptions and as part of the tariff plan's functions.

The peculiarities of the work of cellular operators are that they can sell a plan with connected services. Further, the user is given the opportunity to refuse some of the services, deactivate options and change the tariff plan. Thus, it becomes possible for subscribers to choose the optimal mobile service programs, saving money, since services can be provided only on a voluntary basis.

In addition, the subscriber can expand the scope of services as needed at any time. This can be done using special short commands that are sent from the phone in text form. These commands completely replace the Internet self-service services, where in MTS in the Personal Account, periodic services can be disabled as needed.

USSD codes, what are they?

You can change communication options on MTS tariffs and services, subscriptions and promotions using USSD call. This is a special service that is available in all GSM networks - its full name is Unstructured Supplementary Service Data, abbreviation USSD. This is a service of direct access to the server of mobile services provided by the operator to the subscriber. By sending this request, the subscriber directly from his phone addresses the server - turns on and off communication services.

I will give an example of using such commands for.

MTS USSD requests:

You can get information about all USSD requests available in the MTS RF using the command:

  • * 111 # ✆ call or * 222 # ✆ call;
  • select the menu item of interest.

If after calling the command you see unreadable characters, your device is not designed to receive information from the USSD service in Russian.

Also, users can control the issuance of requests in the desired language or using transliteration:

  • *111*6*1#✆ - transition to Russian;
  • * 111 * 6 * 2 # ✆ - message with transliteration.

Popular services available through USSD (paid and free)

  • Hit of the day:* 111 * 0 # ✆ (go to the menu), allows you to get information about the team, information about facts, participate in quizzes, play the selected game of the day and listen to the song of the day;
    GOOD'OK:* 111 * 221 # ✆, allows you to select melodies and set them instead of beeps;
    Check:* 111 * 2 # ✆, with its help you can get the balance of your account, control expenses and payments;
  • Tariffs:* 111 * 2 * 5 # ✆, provides information about the tariff used, your number, what popular, affordable tariffs and discounts are;
  • Entertainment / Info:* 111 * 4 # ✆, allows you to connect various entertainment services, which can be found out from the menu, for example, the Beep service, Horoscope, Weather, News, Dating, services for adults, Entertainment.

Checking the balance for all contracts that are linked to the phone account:

  • * 100 # ✆ - standard balance check;
  • on another personal account *222*✆ [account number]#.

Informing

Disable services:

  • "Neighboring regions of MTS": *111*2110#✆ ;
  • "I am in touch": *111*211420#✆ ;
  • MTS Call Barring: *111*53#✆ ;
  • "Anti-caller ID": *111*47#✆ ;
  • "Jokes": *111*4753#✆ , "News": *111*4755#✆ ,"Exchange Rates": *111*4754#✆ , "Acquaintance": *111*4755#✆ ;
  • "Favorite number": *111*43# ✆;
  • "Internet +": *111*22#✆ ;
  • "You got a call": *111*39#✆ ;
  • "Internet Assistant": *111*24#✆ ;
  • "Beep": *111*29#✆ ;

Disabling paid subscriptions - quick and easy

Disabling subscriptions in MTS ONLINE

Paid subscriptions are popular offers included in the types of MTS services provided by both the operator and other companies on a paid basis with the voluntary consent of the user. As a rule, subscribers "automatically" agree to many services, which subsequently lead to unnecessary and unnecessary costs.

The main purpose of subscriptions is to expand the amount of useful user content available. Content-providing companies send a message, which is paid by the subscriber. Subscription management is implemented using the Internet assistant in the MTS Personal Account, so that the user has the opportunity to disable all or unnecessary subscriptions, as well as using commands to completely ban all paid content.

Some of your subscriptions are automatically included in your tariff plan, ask the operator on 0890✆ to turn off the content if you do not need it. To do this, you need to get a list.

List of useful services:

  • send SMS to 8111✆ with the message "1", in response you will receive a list of connected subscriptions, when you send the text "0", free subscriptions are sent, opposite each of them there is a combination of how to disable;
  • call 0890✆ from your mobile phone and dictate all the subscriptions you want to cancel from the list received above;
  • use the Personal Account "My Settings" - all additional services are described, they can be disabled;
  • install the application on the "MTS Online" smartphone, where you can manage the phone settings and communication services;
  • use the voice portal to select services by number 111✆ ;
  • disable "Jokes": *111*4753#✆ , "News": *111*4755#✆ , "Exchange Rates": *111*4754#✆ , "Acquaintance": *111*4755#✆ , "Weather": *111*4751#✆ .

Content Ban service

In some cases, the subscriber does not need any content, regardless of whether it is provided on a paid or free basis. In this case, the "Content Ban" service will help in full or selectively. If necessary, the subscriber will be able to restore access using the MTS function Add and remove services from the Personal Account, by SMS or using ussd codes.

Check and deny subscriptions:* 152 * 2 # check subscription activity.

Using this command, you can check and deny all connected subscriptions using the instructions that will come in response to the phone.

How to disable services through your personal account

With the help of the MTS Personal Account, subscribers can fully control costs and manage their service package. Access requires a computer, tablet or smartphone. You can use the MTS Online mobile application to reduce the cost of costs and the use of paid traffic. In this case, you can always quickly find out what the payment is regularly charged for.

MTS office staff can also help by calling 0890✆ (from mobile). The support service helps to manage services for those subscribers who do not have access to the network. On help will come and the MTS website, containing instructions and all the necessary links to resources, as well as a description of how the MTS ussd service is provided, with which you can quickly connect and disconnect service options.

How to disable paid services using the MTS personal account?

To disable paid services in your MTS Personal Account, follow these steps:

  • log in to the MTS Online website or using a mobile application;
  • go to the "My settings" section and control the services provided, disable if necessary;
  • use the Internet Assistant function.

The interface of the Personal Account using standard and interactive services allows even inexperienced users to manage services. The Internet Assistant will tell you everything you need to know.

Disabling services through support

If the subscriber does not want to study the intricacies of the work of the technical services of MTS Russia, cannot fully use the service for reasons related to health, age, personal conditions or desire, then the MTS subscriber support service can help with this, to which you can call from your phone at 0890✆. Technical support will provide information on MTS tariff options and how to disable the service or change the service package.

Call to those. support of MTS

If you need to call from your number and for technical support of stationary communication services, use the all-Russian toll-free number 8 800 333 08 90✆, including regions. Using these phones, you can unsubscribe from subscriptions and paid services. Perhaps, to quickly resolve the issue, you will need the details of a regular payment or information about connected services.

MTS adding and removing paid and free services using the operator

  • send sms to number 8111✆ with the message "1" to receive a list of all paid subscriptions to additional content, when sending an SMS with the text "0" the response contains information about free subscriptions. You can turn off the weather forecast by SMS to 4741✆ with the text "2";
  • the list will contain information on how to disable SMS services;
  • you can check paid services using the service function * 152 * 2 # ✆ or just dial * 152 # ✆ to see the entire list. The list will contain codes for deactivation of services, for example, disable the weather forecast service - * 111 * 4751 # ✆;
  • call the support service from your mobile 0890✆ or 8 800 333 08 90✆, dictating the registered data;
  • name the service to the operator you would like to disable (you can activate the service in the same way);
  • operators can give information about the list of connected services.

Please note that during peak hours it can be difficult to reach technical support, so use automated services or install the MTS service application on your smartphone, which makes it even easier to manage subscriptions and services. To do this, you will need to register on MTS Online.

How to save money and not strap on services?

MTS is the largest provider of communication services in Russia and daily expands the list of opportunities available to its subscribers. Meanwhile, the abundance of services sometimes turns into additional payments and unnecessary costs for users. Many services are connected automatically within the tariff, free of charge or at the user's choice. Some necessary services sometimes need to be disabled in order not to pay for their use. How can you effectively manage your service package?

MTS Online mobile application

Smartphone owners can be advised the MTS Online mobile application, with which they can manage the parameters of the phone and the service package, check and disable unnecessary features in time. This application deactivates services without using sms and ussd commands. With the help of the free USSD MTS service, you can fully manage the service package.

Service commands USSD

Check the list of connected paid services with the command *152*2#✆ ... Disable unnecessary ones using the indicated codes.

By SMS

You need to write an SMS to 8111✆ with the message "1" to get a list of paid services, see the instructions and disable unnecessary subscriptions and services.

Content Ban 0 service

The "Content Ban 0" service can be activated by any subscriber and will block messages, calls to MTS infotainment services, thus protecting you or children from accidental use of the services. The service costs 0 rubles, it can be activated through the MTS contact center (mobile number 0890✆).

Internet assistant

In MTS, you can disable paid services in your personal account using an interactive Internet assistant, which you can use in MTS Online. Also, the list of services is available in the "Service settings" section.

With the help of one or several services, each subscriber can control his personal package of services, connecting them as needed. This optimizes communication costs.

For the use of additional services, telecom operators take a subscription fee from customers. Moreover, some subscriptions appear on the phone without the knowledge of the users. Because of this, many are interested in the question: how to disable paid services on MTS? Solution a similar problem detailed below.

Disconnection methods

Before proceeding with the uninstallation, you need to find out if there are any subscriptions on the phone, for the use of which a monthly fee is charged. You can find out what paid services are connected to MTS here.

After that, the subscriber connected to the MTS telecom operator can independently remove all unnecessary connections from his contract. And for this he was offered several options at once, each of them has its own characteristics and advantages. Below you can see all available ways removing unnecessary services.

Through a call to the operator

The option to remove the option from the phone is suitable for those who do not have the opportunity to perform this operation on their own. In this case, you will need:

  1. Call one of the numbers - 0890 (only for MTS clients) or 8-800-250-0890 (from any phone).
  2. Select the item "Connection with the operator".
  3. Wait for the connection (the waiting time depends on the workload of the operators).
  4. Report your problem.
  5. Confirm that you are a subscriber by giving your passport details.

Via SMS


Most of the subscriptions are deleted by sending an SMS message with the text "STOP" or "STOP" to the number from which the notifications are received. After that, the shutdown will occur automatically.

Also, you can refuse paid inclusions as follows:

  1. Send SMS to number 8111 with the text "1" (without quotes).
  2. After that, you will receive a response message with information about all connected options. And also commands for disabling them will be indicated.
  3. Further, it remains only to dial the appropriate combination on the phone.

In the mobile app

To manage the number, the operator created the My MTS application, which has all the capabilities available in a standard personal account. Through this program, it is easy to unsubscribe from paid and any other subscriptions available on the device. A similar operation is performed in several stages:


As soon as the processing of the request is completed, an SMS notification will be sent to the user's phone.

Via USSD portal


For all the options provided by the operator, various USSD commands are available, with which you can configure, connect and disconnect additional functions... Find out which command you need to use to turn off a particular function by going to the mts.ru website or by sending a message with the text "1" to 8111.

In addition, disconnection can be made through the special service "Cost Control", the use of which is available as follows:

  1. Take your smartphone.
  2. Dial * 152 #.
  3. Select the section you want.
  4. Press a specific key: 3 - to remove paid inclusions, 2 - to go to the list of active subscriptions.

In your personal account

You can use your personal account not only using the application, but also through a regular browser. For this, the subscriber only needs access to the Internet. Then you can proceed with the removal. For this:


Within a minute, you will receive an SMS informing about the results of the operation.

Now you know how to disable all paid services on MTS yourself. So if unnecessary connections appear on your device, you can quickly remove them using the instructions above.

MTS is a mobile operator with many services in its arsenal. The most popular among them is the Internet service. For tariff plans where such a service is provided, the Internet is connected as an option. For the rest, you need to connect it yourself. If during the connection process the majority of users do not have problems, then disconnecting it is the other way around. After analyzing the speed of the Internet provided, some users want, but do not have the information, how to disable an additional package of services on MTS.

Additional Internet on MTS

This service is automatically activated when you change the tariff plan to "Smart" from MTS, but you can disable it only manually. This is very inconvenient, since some users do not know about the activated service, and the subscription fee is deducted from their account imperceptibly.

Most simple ways how to deactivate the additional Internet package service on MTS this is:

  • type USSD command *111*936# and press the "Call" button, where in response to the information message, enter the number "2";
  • through the menu of the MTS personal account;
  • to deactivate the additional Internet service on MTS of the “BIT” tariff plan, you need to send an SMS with the text “1” to number 2520;
  • to cancel the additional Internet package of the "SuperBIT" tariff plan, send an SMS-message with the text "1" to number 6280.

How to disable additional services on MTS

There are several proven ways how to disable additional services on MTS or find out about their activation:

  • call the contact center at 0890 and, following the instructions of the autoinformer, call the operator back;
  • the autoinformer can suggest the necessary combination of numbers that must be dialed in order to receive information about connected subscriptions;
  • dial the USSD command * 152 * 2 # on your phone and press the call button or a combination *152# and a call, where in a reply message through the section "Your paid services" you have chosen, you can find out about the names of the connected options and the subscription fees for them.

All this can be done faster if you go to Personal Area MTS. After authorization or registration in it, you will enter the system, where the menu will have the option "Subscriptions". This section will list all activated subscriptions and additional services. And the easiest way to disable additional services of MTS Russia is to put “Delete subscription” in front of each service.

To deactivate the service, go to the "Tariffs and Services" section, where in the "Management" item there is a list of all connections to the MTS number.

If you begin to notice that all the money is imperceptibly leaving your account, then it is possible that you have connected paid MTS options... This is certainly not 100% true, as many people think, but it would still be nice to check their presence and disable them if desired. So, today we will talk about how to disable paid MTS services.

4 ways to disable paid MTS services

1 So, if you understood or saw, found out that there are any paid options on your number and you do not know how to disable them, then take your passport with you and go to the nearest official MTS communication salon and ask the consultant to politely tell you for which money is debited from you. Know that if you grumble and shout at an employee, then the chance to understand something will remain minimal, only spoil both the employee and your mood. If you do not agree with any situations, the employee can provide you with a claim form, where you can describe your situation with the demand for a refund, it is possible that they will be returned to you. This method will not help you if the SIM card is not registered with you, see the next steps.


2 The next way is that you need to call the MTS contact center at 8-800-250-0890 and ask a specialist to turn off all options. Pros: It's really convenient, you don't need to do anything or go somewhere. But the main disadvantage is that it sometimes takes more than 10 minutes to wait for the operator's answer.


3 You can disable paid services of MTS and. If you have never been there, then first you need to register and enter the password, which will be sent by SMS. Further you can find out in detail what is connected on your tariff.


4 The last way one of the most effective, since you will definitely understand that the service has been disabled, but at the same time you need to know which one is connected and know the combination for disconnecting paid services. Below you can see the combinations for disabling.

How to disable paid MTS services by combinations

The list with combinations for disabling paid services will constantly increase and change, if you did not notice any of them, but you know, add in the comments.

* 111 * 9009 # - Disable SMS Smart package

* 111 * 8649 # - Disable Smart Bit

* 111 * 8650 # - Disable SuperBit Smart

* 152 * 22 # then 3 - Disable all subscriptions

* 111 * 17 # - Option Mobile Internet

Do you want to know how mobile communication works? Watch a video