⚫ Floor gas boilers series Proterm "Bear" 20 30 40 50 KLOM

This section provides some fault codes along with the appropriate actions to eliminate them that the user can perform in order to resume equipment operation.

If after this, the equipment will not start working - call a specialist from the service service.

⚫ Insufficient pressure in the heating system

⚫ Explanation: It is required to fueled the water heating system. If the error is repeated with time, then there is a leakage.
The problem can be both in the boiler (for example: the expansion tank is faulty) and in the pipeline of the heating system.
Control the pressure in the heating system, inspect the pipelines to understand where the leakage.

⚫ Loss of flames

This error Means irreversible blocking of the ignition automation and the cessation of gas supply through the gas valve, i.e. Flame loss. Such blocking may occur in cases where, while in the open gas valve mode, the ignition automation does not receive a reverse signal of the presence of a flame from the ionization electrode.

The boiler will turn off, and the F1 error will be displayed on the display. This malfunction can also be caused by the operation of the safety elements of the emergency thermostat or the thermostat of combustion products. Low gas pressure at the entrance, incorrect electrical connection (They are confused by sections of the phase and zero) may also cause flame loss. To remove the failure, press the RESET button (Fig. 1, pos.5). If the failure fails to be eliminated by using the RESET button, contact the service organization.

⚫ Explanation: Most often, it means that the gas is not connected, less frequently. If the boiler does not hold the flame during the ignition, check the correctness of the boiler in the outlet. In most cases, it is enough to rearrange the plug by the other side.

⚫ Malfunction of the heating water temperature sensor

⚫ Description: Signals a fault of a boiler temperature sensor or a decrease in the coolant temperature below 3 ° C. The boiler is blocked, since inclusion at a temperature below 3 ° C is not allowed due to the cause of the likely formation of ice. Contact your service organization.

⚫ Explanation: Incorrect sensor readings can provoke such an error. Most often it means that the sensor needs to be replaced. It is necessary to check the sensor circuit if it is faulty - replace the sensor.

Often this error occurs when the boiler starts in the cold season, when the water temperature in the system dropped below 3 ° C. To start the system, it is necessary to increase the temperature of the coolant in the boiler.

⚫ Overheating of the boiler

⚫ Description: Signals that the temperature of the coolant is above 95 ° C. The boiler will turn off from work. After the temperature drop in the coolant temperature below 95 °, the boiler can automatically resume work.

⚫ Explanation: If the circulation of water in the system is broken, overheating may occur. More often occurs from high power boilers. It is necessary to eliminate the cause of overheating and restart the boiler. It is possible to restart the thermal fuse.

⚫ Non-guideline sensor GVS

⚫ Description: The boiler will stop working for heating boiler. On heating mode this malfunction does not affect.

⚫ Explanation: The incorrect readings of the DHW sensor can provoke such an error. Most often it means that the sensor needs to be replaced. Check the circuit / replace the sensor.

⚫ Non-temperature outdoor sensor

⚫ Description: The boiler works without restrictions, but the temperature of the coolant is adjusted by a boiler sensor. If the boiler does not work in the Equitermic mode, then such a message cannot appear.

⚫ Explanation: First of all, check the chain - whether it is connected, there is no cliff. If everything is in order - replace the sensor.

⚫ Wall Gas Boilers Leopard Series

This section provides the main fault codes along with the appropriate actions to eliminate them that the user can perform in order to resume the operation of the equipment.

Other malfunctions should eliminate only a qualified specialist.

When an image of the fault code, press the "RESET" button.
If, after that, the equipment will not start working - how soon the specialist from the service service can be as soon as possible.

⚫ Insufficient pressure in the heating system

⚫ Description: The drop in the pressure of circulating water in the system (below the value of 0.7 bar). The boiler automatically turns off.

⚫ Explanation: Increase the pressure of hot water in the heating system to a value in the range of 1 - 2 bar. After adding water to the heating system, the boiler will independently resume work. If the drop or increase in water pressure in the heating system will repeat, call an authorized service.

⚫ Loss of flames

⚫ Description: The flame went out as a result of the cessation of gas supply to the boiler

⚫ Explanation: Turn off and after a small pause, turn on the boiler with the main switch (RESET). If the fault is repeated, call an authorized service.

⚫ Heating water sensor malfunction

⚫ Description: The boiler cannot continue to work because No information to which temperature of the height of water.

⚫ Explanation: Check the temperature sensor circuit. If there is no cliff or closure, then the sensor must be replaced. Contact your service service.

When a malfunction happens in the technique, the user hurries to call the masters. In modern boilers "Proterm Panther" errors on the display notify the consumer about the problem. Each code indicates the cause of the breakdown, and when deciphering, you can learn how to troubleshoot. If your instruction is lost or is unclear outlined, refer to our table.

Features and varieties of boilers "Proterm"

Technique is presented in several series. We will tell you more about the most popular issues:

• "Cheetah".A double-circuit boiler with a forced and natural tap of combustion products. Steel heat exchanger, protection sensors. Included "Winter - Summer" mode to save fuel. Flame modulation burner. High efficiency - 91%.

• "Lynx". Wall-mounted power supply with 24 kW and 28 kW. Can be installed in rooms without the main chimney, coaxial trumpet is displayed in the hole in the wall. Works in two modes - "Economy" and "Comfort". Efficiency 94%, protection against freezing.

• "Skat". A small single-mounted device will effectively hit a small room. KPD 98%. Controlled remotely.

• "Bear 40 Klom". One of the most popular cast iron boilers outdoor location. Can be used in a bundle with solid fuel equipment. Some models are equipped with a built-in 90 liters drive. Coefficient useful action - 92 %.

• Panthera. The double-circuit unit includes two radiator for heating and hot water supply (DHW). Combustion chambers can be open and closed. Can drop the room with an area of \u200b\u200b260 m². The availability of displays and security systems facilitate operation.

Error codes "Proterm Panther"

Noticed on the screen gas boiler message? Do not be afraid: Observe for the reasons for its appearance. Experts recommend first to restart the technique. If the code does not disappear, then see the value in the table.

Error code	Value	How to resolve a message
F0.	Reduced pressure in the system.	What to do: Turn on the feeding with water. Check the pressure indicators, configure correctly. Inspect the compounds on the leakage. Diagnose the pressure sensor.
F1.	No flame. Razhigig is blocked, the fuel valve is closed.	Diagnose and replacing the ionization sensor, its contacts with the electronic module. Open the gas crane at full power, restart the equipment. Turn the plug in the outlet, changing the polarity. Restart the thermostat.
F2.	The thermal sensor is faulty. The temperature fell to +3 ° C.	Install a working temperature sensor. Or run the device in winter mode And wait for the values \u200b\u200bto increase.
F3.	Overheating reached 95 ° C. The security system turned off the device.	Give the boiler to cool and repeat the start. If the problem does not disappear, restart the fuse.
F4.	Broken thermal sensor DHW. At the same time, the boiler works for heating, but does not switch to household needs.	Replace the sensor, read the contacts.
F5	The outer thermostat has failed.	Inspect the thermostat chain, install a new item.
F6	No connection with the combustion product removal sensor.	Repair contacts between the sensor and the main module. Replace faulty item.
F7.	Problems with wiring.	The opening could occur in any part of the system. So, one of the elements does not receive a signal to the module. Check all the wiring, including the control board.
F8.	The chain of the thermal sensor and grounding of the water heater is open.	Tighten the contacts or set the sensor.
F10	Circuit of the thermistor.	If the reason in the thermistor, perform the replacement. It is possible that the voltage fell to 0.40 V. or the closure happened in the device plug. Then spend the repair.
F15	The controller of the reverse thrust closed.	Spend disassembly of the device, stripping the terminals. There is an element from above, near the fan. Clean his snore tube.
F20.	Worked the temperature limiter.	Perhaps the connection is incorrectly carried out, so the values \u200b\u200bhave reached a critical mark. When damaged, the wiring needs repair. Also shut the air from the system, make sure that the pump is good.
F22 / F75	The pressure fell to 0.3 bar.	Change the pressure sensor. Adjust the operation of the circulation pump. Remove contamination from its details. Open the feeding faucet, make sure that the design does not proceed.
F23.	The temperature rate between the feed and reverse line is exceeded.	Diagnostics are performed: Pump. Automation, sensors.
F24	Insufficient water level.	The pump is blocked, so little liquid is injected. Open the inlet cranes, lower the excess air and replace the broken parts.
F25	Air circulation is broken, protection disabled the boiler operation.	The chimney tube was depicted. Tightly fix all connections, otherwise carbon monoxide It will fall into the room. Spend an inspection: Fan operation. Holes for removal of smoke. It should not overlap with outsiders, garbage. Control module
F28	Flame harvesting after ignition.	Redone the fuel supply system. Restart the boiler. Diagnose the ionization sensor, cleaning the contacts. Change the polarity of the plug, reconnecting it into the outlet. Clean the ignition block.
F29	The flame went out during operation.	Gas supply interruptions. Wait for recovery or contact the gas service. Check the ground line. Remove dirt from the burner. Remove the device cover, twisting the bolts, remove the dust, soot from the ignition elements.
	The system is freezing. Worked blocking.	Remove the snow and float from the chimney if they accumulated in winter. If the fan works properly, the press service is called, during the breakdown, a new element is required.
F55	The controller of combustion products has failed.	When the contactors and the relay are sticking out the details of the shallow emery paper. In case of failures in the control module, contact a specialist.
F62.	Gas valve broken.	Disable and turn on the device. Make sure there is no fuel leakage. Find connections soapy solution. When bubbles appear, call repairmen. Spend the valve cleaning.
F72.	The reverse line and duct sensor gives different readings.	Make a diagnosis: Electronic board. Circulating pump. Sensors. The radiator was hampered. Special reagents are used for cleansing. You can use homework, citric acid solution. Check the filter on the blockage.
F73.	Pressure controller is faulty.	Reconnect the item, tighten its contacts. When climbing or closure, replace.
F83.	There is no coolant in the system, heating does not occur during ignition.	How to proceed: Add water. Inspect the expansion tank and other connections for damage and leakage.
F84.	NTC2 and NTC5 sensors give different readings.	Spend a transclon and replacement.
F85	Do not work the feed and reverse sensor.

There are other malfunctions.

Today is quite popular. No wonder! After all, the European assembly guarantees quality and long term Services. But sometimes there are problems that are not related to the quality of equipment. It may fail due to problems with electricity, water supply system or chimney.

For the convenience of the user, the boilers of this brand are equipped with the control panel. Knowing, which means the code of the ProTherm boiler error, highlighting on the screen, you can determine the complexity of the problem that has arisen and take action to its solution.

Error F00.

The F00 error tells that the flow temperature sensor (NTC2) is open.

ErrorF01

Error F01 means that the temperature sensor on the return (NTC5) will open

Error F10.

Error F10 Protherm says that when feeding the sensor short circuit occurs.

F11 error

Error F11 indicates a short circuit of the sensor on the return.

ErrorF20

PROTHERM F20F20 error means overheating primary contour on the feed (temperature above 90 degrees).

How to repair the PROTHERM boiler in case of errors F00, F01, F10, F11 and F20:

1. Check the performance of the pump, produce air intake;
2. Check the plate heat exchanger;

Error F22.

F22 Protherm Error Means Low Pressure in Heating Contour

How to fix F22 error:
1. Replenity the heating system by the coolant.
2. Check the expansion tank.
3. Check the tightness of the boiler nodes.

Error F23.

The F23 error says that the temperature difference between the feed and reverse line exceeded the maximum permissible value

How to fix the error F23:
1. Perform resistance on sensors.
2. Check the speed of the circulation pump.

Error F24.

Error F24 means an insufficient circulation of the heating circuit.

How to fix the F24 error:
1. Check the connection of the pump.
2. Check the opening of the system cranes.

F25 error

The PROTHERM F25 error says that the protection against leakage of combustion products has worked. The thermostat of combustion products opened the contour.

What to do if the Protherm boiler gives an F25 error:
1. Check the tightness of the chimney, and the observance of all lengths and angles of inclination.
2. Check the thermostat of combustion products.
3. Check the air supply.

ErrorF26

F26 error speaks of a breakdown or disconnecting a step motor EVR

How to fix the errorF26:
1. Check the stepping motor and its connection.

Error F27.

F27 error reports the loss of flame.

How to fix F27 error: 1. Check the ionization electrode
2. Check the Gas Valve
3. Check the control board

Error F28.

The PROTHERM F28 error reports the loss of flame during the start. Gas supply break or low gas pressure.

How to establish a boiler with a protier when I error F28:
1. Check the gas supply.
2. Check the gas valve.

Error F33.

Error F33 PROTHERM means poor air supply.

How to fix the error F33
1. Check the manotate.
2. Check the fan.

Error F49.

F49 error informs about incorrect voltage on the EBUS header.

How to fix the error F49
1. Create a voltage at the EBUS terminal to normal, it must be 15-24 volts.

Error F61.

The F61 error reports the absence of a signal to control the gas valve.

Error F62.

Error F62 at the boiler with a rubber indicates an incorrect signal to close the gas valve.

Error F63.

F63 error means the control board failure.

ErrorF67

F67 error speaks of an irregular ionization signal of the control.

To correct the errorF61, F62, F63 or F67: 1. Check the connection of cables on the control board.
2. Check the boiler and the control board.
3. Check proper setting Type of boiler in the settings.
4. To restart the boiler.

If yours heating equipment The Protherm brands are one of the above errors, contact the company Sanway! We carry out any complexity!

The propherm Slovak brand quickly won the domestic market, and all this thanks to the introduction of the most modern developments applied to the manufactured units. Each worker on the assembly personally is responsible for its front of work and is personally responsible for the quality of the assembled device.

Features

Any heating equipment will not be able to be operated, long time to go down without high quality service experienced specialists. It is necessary to clean the device from time to time from the scale of accumulated scale and gary, as well as to diagnose the troubleshooting problems, which can be associated with automation and other parts of this system. In segment wall-mounted installations Protherm is one of the most popular devices in our country.

This brand has tremendous demand because of:

• low price;
• simplicity in management;
• excellent quality;
• maintainability;
• a huge number of services.

PrTherm produces a whole set of devices for both heating and supplying dwellings of any areas. The brand is known for the manufacture of high-quality blocks for control and components of automation for comfortable control devices, as well as their economical operation. But even the devices with the highest quality standards sometimes fall into a situation where it is suddenly needed to repair the "Proterm" boilers.

You can allow these devices only those masters that possess all the necessary skills. repair work and huge baggage knowledge about characteristic features Aggregates of this brand.

Models

SAME interesting models The brand is considered:

"Cheetah"

This model of a two-door gas gas unit can be attributed to products with affordable cost. On the market, you can easily find 2 popular modifications of the model - one with the tap of products of combustion of the fuel of the usual type (MOs) and the second - with a weapon of forced type (MTV). There is a product management of an internal thermal sensor or a special temperature sensor placed outside. The design includes the LCD screen, when operating which is controlled by the functioning of the device. It does not need to be connected to chimney, as the product has a coaxial smoke duty system, where the chimney is not needed at all. The heat exchanger is made of steel, a separate sensor will control the level of pressure throughout the system. Method of installation - on the wall. Installation is manufactured for the heating of residential buildings and water heating. Depending on the size of the building, you can choose one of the 2-instruments - 24 kW or 28 kW.

"Lynx"

Low price I. elevated efficiency In 94%, this model is distinguished, while the fuel consumption will be completely small. It has 2 operating modes: "Economy" and "Comfort". Built-in electronics will provide corrosion. The unit is equipped with a 3-speed circulation pump, there is protection against freezing when the temperature is reduced more than 5 degrees.

"Skat"

A wide range will allow you to choose a device from 6 kW to 18 kW. Electrocotel has a special power control system, functions quite quietly, suitable for heating oversized rooms. Installation is single-mounted, suitable for heating of residential areas, efficiency up to 98%, must be connected to the network in 220 V. due to such an impressive number of functions in the device there is the ability to control the system at a distance.

"Bear" 40 klom

This is one of the most sought-after models in a series of cast iron aggregates, like a clamber 20, 30, 40 and 50 products. Such a device is often used together with the device that works on solid fuel as a secondary heating device. KPD approximately 92%. In the modification "Bear" there is a separate line 40 KLZ, this device has a large boiler for 90 liters, besides this, it is possible to replace individual sections to significantly reduce costs that can be related to repair work.

"Panther"

Used for heating office premises, residential buildings and their provision heated water. There are models with a combustion chamber of hermetic type or open type. Water heating - 13-15 liters per minute, the largest heated space is 260 m2. The product can function with a low pressure level, it has high-quality protection against friction and an increased degree of security. Using the screen, you can monitor all the operation of the device. The design includes 2 heat exchanger, the first - to create heat, the second - for water heating. There is a special mode "Comfortable", when it is connected from the crane, the adjacent water is flowing in just a couple of seconds. Built the system of self-diagnostics.

"Jaguar"

The model belongs to the most affordable. gas boilers For heating small urban apartments or country residential buildings. You can choose one of two options with a power of 11 kW or 24 kW, the device heats up 10 liters of water in one minute. There is an automation of flame, an autonomous work of 2 contours is possible.

"Leopard"

According to the structure, the LEOPARD unit is a double-circuit with a bietermic copper heat exchanger, placed on the wall. Two contours allow this device not only to heat the rooms, but also to warm the water for household needs. This will help the owners of the equipment to significantly save on the acquisition and installation of boilers, because in this unit there is already an excellent heat exchanger. Leopard products can be released with closed, and with open combustion chambers.

The capacity of the LEOPARD installations varies from 9 kW to 23 kW. These settings can be with a traditional chimney or turbocharged. Since these products are quite compact, it is extremely available in the price plan and are completely safe, they are actively used in private economy.

This is an excellent solution for heating country cottages, ordinary homes and apartments, as well as oversized warehouse and other buildings.

Errors

All recent modifications of devices from the Protherm brand have special stylishly decorated panels for digital controls that allow you to instantly recognize any possible errorarising in the system.

The most common fault codes:

• F00 - The thermal sensor mounted on the feed open;
• F01 - The thermal sensor mounted on the return ones open;
• F1 - no flame, blocking the entire ignition system and the absence of fuel supply to a special valve (or how the low level of fuel pressure);
• F2 - the thermal sensor does not work in the circuit;
• F4 - does not function a hot water sensor;
• F5 - broken thermal sensor of an external type;
• F6 - the failed gases sensor failure;
• F7 - Communication break;
• F10 is a likely closure in feed-oriented meters;
• F11 is a possible short circuit that occurred in the meters installed on the return on;
• F20 - overheating the contour of the device;
• F22 is a low level of pressure in the device circuit;
• F23 - temperature difference exceeded the permissible parameters;
• F24 - circulation is bad in the circuit;

• F25 - Problems with a thermostat in the circuit;
• F26 - EVR engine broke or disconnected;
• F27 - no flame;
• F28 - missing fuel or just a low level of its pressure;
• F29 - the flame during the functioning of the device goes out for no reason;
• F33 - oxygen is poorly supplied;
• F36 - Diagnosing thrust (if it is a model with a smoking tap of combustion combustion products);
• F49 is an incorrect voltage on a special clermet;
• F61 - no signals in order to control the gas valve;
• F62 is an incorrect signal in order to close the gas valve;
• F63 - faulty memory board for system management;
• F67 is an incorrect signal to control the device;
• F75 - Pressure level sensor breakage;
• F83 - no coolant or temperature when working the burner does not increase, no hot water;
• A6 - reduced temperature in the room where the unit is placed;
• F05 - Little air to operate the boiler.

If you installed and connected a new boiler, but for some reason the batteries are slightly warm, and the product does not heat the room, then it is possible that you just picked up the power boiler or improperly configured its operating temperature.

How to eliminate?

What to do if your installation broke down, and a certain code appears on its panel and how to fix this problem:

• F1 - You need to find the "Restart" button, to double-check whether the gas valve and fork are rotated in the network outlet.
• F2 - It is worth checking the heating circuit thermal sensor and, if necessary, replace it with a new one.
• F4 - hot water sensor must be replaced, in the case of the oxidation of the contacts you need to clean them.
• F5 - Replacement external sensor Temperatures.
• F6 - It is worth checking the wires running between sensors and a board that could be broken, it is also worth checking the ignition system.
• F7 - Check all the wires, it is possible to break them.
• F10 - This situation will have to completely replace the NTC instrument.
• F20 - need to check the temperature sensor to work.
• F22 - Most likely, you have to replace the sensor designed to measure the level of fluid pressure. Most likely, it will be necessary to add water to the system. It is necessary to double-check whether the system is sealed, since the level of pressure may well be reduced due to leakage. If it is present - eliminate it immediately.

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Questions to the ins repair of electrocoballs with a protier scat

Question: I have a 14-kW electric 3-phase electric (380 volts). The question is as follows: the last winter boiler worked without complaints, but the winter was not cold. But in this season there is something not understandable. With a water pressure in the system on the return ratio 1.5-1.7, but the temperature does not rise to the specified one. The house slowly began to cool. What could be the problem and how to fix?

Answer: There is not enough voltage or on the relay forming a raid, and it is also possible to bloom on the tona, it may not even robot as far as tennes.

Question: Built vacation home 150 sq.m., mounted a heating system with warm floors, boiler indirect heating, pressed without a boiler for 6 atm., held more than a day, the pressure drop was 0.2 atm (the specials said that this is the norm for such a system), installed the boiler with a proterm of the skate (put and plugged the guys from the company with admission to this case), all It suits, even in minus 28 in the house is warm and hot water The crane runs, though it is 8 or 9 kW. But here is the problem. The pressure in the system itself slowly falls (from 1.5-1.7 MPa to 0.4-0.6 MPa). Somewhere in a week or two you have to pump up, the benefit is the press. Once after the email is turned off (it happens) the boiler even the F22 error issued. At the same time, the pressure fell at all to 0.3 mp (indications on the reverse pressure gauge). With an increase in temperature overboard in the house, respectively, it also becomes hot, reduce the number of kilowatts on the boiler for example from 8 to 4. After some time (hours 5) the pressure drops in the system with 1.5 MPa to 0.5-0.7 MPa . I tried to restore the pressure by increasing the boiler power, the pressure in the system rises to 0.8-0.9. Then still drops to 0.7 mp. Tell me what to do?

Answer: The pressure in the heating system should not fall, then somewhere leakage, you need to watch. If not, then put an additional expansion tank by 12-20 liters. When heated, water expands and when cooled, on the contrary, the tank will compensate for the pressure drop.

Question: Has anyone came across the following problem-protema scat9 after the summer break, does not automatically turn on the pump (when pressing pressure), I heard that it could stick and what to do? Advise?

Answer: With the first start of the circulation pump, or after a long break of its work, it is necessary to manually scroll through the motor shaft for removing the residual sticking of dry drums of the gland.

Question: Proterm Skat 9 kW - After turning on the power, no effects are: the scoreboard does not work, the boiler is silent. Translation into single-phase mode results did not give. The voltage on the terminal box eats and there is at the entrance of the starter. what's the catch?

Answer: See the fuse on the board.

Question: The electric boiler Protherm after installation worked for three days and stopped with an error F 20. According to the instructions, I watched something with a thermaller. What to do, does not say. Can you help the advice?

Answer: Worked automatic protection When overheating the device. You can remove the equipment from the emergency function yourself, although for emails of these unlocking action models - the service of the service service. Try to find the hidden emergency button on the thermostat and click on it. If this does not help - the diagnosis of the boiler will be needed.

Question: Electric boiler Protherm Skat 18 K is set to maximum night mode, but overnight the pressure drops from 1.8 bar to 0.6 - the outflow boiler cannot turn on and writes an F22 error. Please help figure out.

Answer: Low pressure in the heating circuit may be due to leaks in the heating and malfunction system expansion tank In the unit. It is necessary to watch the tightness of the assemblies of the device. Problems are possible with a tank, or leakage of the coolant on the system.

Question: Electrocotel Proterm Skat for 12 kW is often disconnected, but does not write an error. 3-phase boiler, stress measured: on two phases of 6, and on the third - zero. Can it influence?

Answer: In this case, it is clearly a problem with the electrics. If there are two phases, but there is no third, then it is necessary to eliminate this phenomenon, as the fee can burn. Possible reasons: The Wire deployed in the packet, in the automatic terminals or the case in the starter.

Q: Electrocotel Skat 6kW. Worked not the full season. In the system coolant. Recently knocked out the circuit breaker. When the boiler is turned on, some time works, then the machine is knocked again.

Answer: may be out of construction. Diagnosis of the device is necessary.

Question: please tell me what the problem can be in El.Kotle Skat 6 kW: The boiler launched 3 years ago to heat the bath and it worked perfectly (grabbed 1-2 kW), and this year the heating power dropped several times with this year The voltage is normal and the tens when turning on alternately heat the water to a certain temperature equally, i.e. All of them are workers, but to achieve the same temperature as in the past years, it is necessary to include the boiler for the total power of 6kw. Heat engineering balls did not change.

Answer: Perhaps failed Block Tan. It is also necessary to check the mud filter.

Question: When installing and launching a boiler of a 9 kV skat, it gives the F20 error. What to do in this case?

Answer: Temperature fuse has worked.

Question: Electrocotel was installed for 14 kW. Burned one of the fuses located on a pulsed power supply, I can not figure out which nominal, tell me, please!

Answer: Fuse for 80 mA.

Question: When starting a new boiler, the Skat-6, and the water injection is issued to the system, the F20 error (operation of an emergency thermostat) is issued, water does not heat up and the pump does not turn on. How to eliminate a malfunction yourself, as there are no service center within a radius of 100 km.

Question: Protherm Skat 18 kW The signal lamp (exclamation mark) and HDO is lit, the green diode is on, the circulation pump is running, but the tanes do not turn on. I tried to reset the error by pressing the button that is inside, on top. It seems to be earned but after 20 minutes again there are no tagne pressure 1.5 MPa temperature 35 degrees

Answer: Your electric descend leaves overheating. The reason is the mud mud on the return on the boiler (if such was installed when installed) or stick through the contacts in the relay on the control board.

Question: Electricotel Protherm Skat 6 - 24 K. For several years worked fine. The following picture is now: after switching on, neither the battery nor the pipes emanating from the boiler are practically heated. After a few minutes of operation, the temperature on the thermometer becomes more than 90 degrees, and the boiler is turned off. Pump (judging by the sound and vibration) works.

Answer: Most likely, the problem with circulating pump. But you can just define only when the boiler is diagnosed.

Question: please tell me! We bought electric boilers with a proterm skat 28, installed everything as according to the instructions, the pressure of 1.5 bars, turned on 380 volts. But does not give any signs of life at all, the display does not shine, what can it be?

Answer: The display does not shine: the fuses overloaded on the control board, there is no connection between the control board and the display board (check the loop).

Question: Having a 12k Skat Apparatus. He worked for 6 years. IN currently Constantly dumps water from the overflow crane coming from the emergency valve. Operating pressure from 0.9 to 2.5. Drips until the boiler stops approximately 5-6 hours. Familiar Operationals advised to change the emergency valve and an expansion tank inside the boiler? Give your advice, how to be? Also, I could not tighten the flexible shell nut.

Question: Tell me, at 3 phases and voltage at each phase, 120 volts stable (between the phases of 305 volts), which power will produce the protherm electric booth 12 kW, is included on the 7 kW stage connected in three phases. The control board is connected through the stabilizer. Does he turn out one TEN is involved only? Is it correctly considered according to the formula p \u003d uhu / r? Or is it necessary for each phase separately, and then fold? The diagram is drawn in each tan in three resistors, one for each phase. And which means the nominal current 25 A
and maximum current 23 e?

Answer: There are 2 three-element TEN by 2.33 kW each element. Maximum current at full load (1 phase) - 23a, 25a - nominal fuse current.

Question: If you turn off the pierced ten, there will be an email to work. boiler?

Answer: It will be, he has 6 pieces there are at least.

Question: Does the flow of the Skat output "Error". Or exit "Invalid pressure in the system"?

Answer: F22 - Low pressure in Co (below 0.6).
F73 - short circuit pressure sensor.
F74 - increased voltage (more than 4V) on pressure sensor.
If the electrical output: dry contacts, or open collector, without error identification.

Question: Electric boiler has been installed 6 kW. The wire melted in the terminal, after that it began to flash, then simply f, then the error F20, then it seems to work, then everything shows 0 kV, then 2, then 4. The terminal was changed, the wires were cleaned, the wires were cleaned, the red button was pressed put, but nothing has changed. They came to the repairmen looked, sounded, did not understand anything, they said, it seems everything works, probably the case in the contactor. One familiar electrician came, said probably all the same in the board, put the jumpers directly to the tens, while so we warm up. Only now it became more common to produce the F20 error, then 0 square meters. And again error F20. Has anyone come across something like that? Is it really possible in the board? She is
It seems like it works. By the way, before that the boiler was on a one-phane one, now it is standing on a three-phase, but the wires apparently melted from poor contact. Today we turned off the boiler for the whole day, in the evening turned on, first worked, as it should be, gaining 30 degrees, again began to issue an F20 error. By the way, the error comes out when the RE-13 light (pump-reduced speed) lights up. Called familiar, he has a scat 9, he does not turn on at all. Such a question: Does she generally be included? The pump seems to work, and nicknamed, and the pipes are vibrating and on the feed and on the return.

Answer: Try to deliver the D parameter. 19, value - 0, the pump will always work at high speed.

Question: Al. Copper Protherm Skat 12K-13, closed system Through the comb, the antifreeze of Thermagent-30 EKO volume is about 28 liters. Radiators on two floors. After starting the system, two weeks have passed everything worked. When the air blew up, he was slightly embarrassed that with not a large antifreeze plum 100-150 mg pressure dropped by 0.5 bar, when the temperature of the boiler was exhibited 60 degrees, the pressure was 1 bar. And so, after turning off the electricity for half a day, the pressure went to 0 (which checked: the expansion tank - the pressure is normal 1.2, after the antifreeze system was added to 1 bar, after which the boiler earned again, she stared a little air at a temperature of 60 pressure rose to 2 bar.). 4 days arrived, the situation is the same: pressure 0 - again
Dolli, the system works, found not a big sublock on the comb with a compound, pulled out, but the leakage itself is not significant by gram. 10 gone. So far the assumptions that this is due to the air in the system, and the idea to put an additional expansion tank of liters by 30.

Answer: I have an additional hectare of 24 liters, since the volume of the system is about 270l. You have the opposite, i.e., the pump is a coolant without cleaning. Perhaps the expansion tank is not correctly swing. It is necessary to completely drain the coolant from the boiler and only to pump.

Question: Fault of the PROTHERM boiler Skat 12 kW, without additional. equipment. Today, in connection with the thaw reduced the temperature from 45 to 40 degrees. After some time, I noticed the error F73. Found a description that this is the closure of the pressure sensor. Are there any repairs options? And in general, maybe he is alive, you need to look something else?

Answer: Reset the error and check what pressure in CO. Check the air pressure into the expansion tank and apply the system to the required pressure. Remove-connect the connector from the pressure sensor. The tank is at the rear wall, the valve from above. But before pumping the expansion tank, it is necessary to drain the water from the boiler.

Question: In the operation of electric flocity protema scat 14. Boiler 200 liters. When I put dHW temperature 50-60 degrees, the boiler does not turn off at all. And at the same time works DHW and heating, I see the flashing point on the display of the boiler. Accordingly, the temperature in the house is overstated. During the work of the DHW, heating should not be disconnected.

Answer: The three-way valve on the boiler is translated, see it.

Question: Malfunction of electric boat 6 kW. They gained water into the system through the pump, knocked out the fuse, and the automatic in the shield is now constantly burning, what could be the reason? A pump should be easily turned screwdriver?

Answer: Short circuit of Tan.

Question: The boiler is a proterm scat 9 kW (1 scent), installed last year, to operate only in this. He worked at the night rate with the programmer to maintain a given temperature in a country house. Yesterday I went to the cottage to inspect and was surprised to find that the device does not work, simply does not burn the dashboard. Fuses (on the 2pcs board) checked - like the workers, the one that should be in the bus, it is not there? Maybe he is elsewhere, but I did not see him.

Answer: Try to put new fuses.

Question: Electricotel Proterm Skat 18 kW was connected to 220 V, redesigned to 380V, when connecting to email. The shields confused wires. After that, the automatic was knocked out when they dealt with wires, the boiler does not turn on even on 220. One phase and zero are closed. Tell me what to do?

Answer: Check with the device.

Question: Electric boiler Skat 9 worked properly, it took to the other wall, disconnected, the next day connected, no sign of life, the scoreboard does not burn everything. There is a zero phase, it comes to the contactor, and then the scene, only on the upper brown wire of the contactor there is a phase, fuses on the board normally! Tell me what kind of problem?

Answer: Perhaps the control board is faulty.

Question: Installed the boiler with a proterm of the skate 18. Power in kilowatts I can only raise up to 8, does not go further, who knows what is the problem?

Answer: Reset to factory settings, parameter d. 96 Put on 1 and approx.

Question: In the operation of the Electro-Trother Protherm Skat 9. Installed it in October, put a temperature of 35 degrees, they decided not to trap empty. All this time, we did not touch the boiler, he worked, the batteries were warm, in the house Plus, I did not notice problems. When the boiler was installed, we bought the wire not as they needed, and the installers, connecting it, said that this is a temporary wire that it must be replaced, otherwise it will be warm. The wire was changed, the device was included on 80 degrees, after a while they knocked out the machine. We turned it on while worked in the house, on this day nothing else cut down. At night, the boiler left the boiler to warm the house for 80 degrees, came in the morning - in the house the cold, at night, apparently turned off again the machine, and in our house grabbed two radiator. The device turned on, running. By the night, it was hit a little air in the house "non-sticky" radiators, oil heaters, the pipes were warmed with a hairdryer. As soon as all radiators earned, the pressure was already 0.8, and the device turned off again. After switching on, I gave an F22 error. They realized that it was necessary to add water to CO and lift the pressure. Water was drawn (air from the radiators ran), the pressure was set by 2.0, the machine was replaced with a new one. Left for the night of 80 degrees. The boiler night worked, but now it does not heat up 60 degrees, despite the installation of 80 degrees. It works at full power. Although earlier heated 80 degrees for a short time. Tell me, what could be?

Answer: It is better to contact the service organization.

Question: Malfunction of the boiler with a rubber skat 14. The year worked fine everything was fine. Now such a failure - it works for several hours, then just takes and stops working, there is an indication, everything is fine, but at the same time room thermostat Closed, on the display shows that heating does not go (to the right, the point is not lit). No errors. Contacts 1 and 2 on the K8 block are closed, are nicknamed by a tester. Don't even want to heat the boiler. BCN and outdoor temperature sensor are connected. If you turn it off for a couple of minutes (de-energize in the shield), then turn on it seems to start working, but somewhere a minute, then it turns off again. Just stops thinking that it is necessary to warm the water - the point of the right is disappearing (as if there is no command to heating, although
The team is, I already closed the contacts). Turn off the 2nd time - after that, started, heats. The coolant is exhibited by 70 degrees now, the pressure is normal, the valve of the 3-chassis goes there here, I do not understand what could be the case. Really change fee?

Answer: You need to throw the settings to the factory and configure again.